Assistant HR Manager

HR Manager / Assistant Manager (Operations)

Location: Singapore

About the Role

An established retail entertainment organization with a strong regional footprint is seeking a hands-on HR professional to manage end-to-end HR operations and support business growth across multiple operational sites.

This role partners closely with business leaders to drive workforce planning, ensure operational excellence, and maintain compliance in a fast-paced, high-volume environment.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Manage full-cycle recruitment, including high-volume hiring for operational roles
• Partner stakeholders on manpower planning and pipeline development
• Drive efficient onboarding and employee integration

HR Operations & Payroll

• Oversee payroll processing with vendors, ensuring accuracy and compliance
• Maintain employee records, attendance, and HR systems
• Ensure adherence to statutory and internal HR requirements

Employee Relations & Engagement

• Act as a trusted HR point of contact for employee matters
• Manage grievances, disciplinary cases, and conflict resolution
• Drive engagement initiatives and retention efforts

Performance Management

• Support performance cycles including goal setting, reviews, and confirmations
• Partner managers on development plans and performance improvement cases

Governance & Compliance

• Ensure compliance with local employment regulations and internal policies
• Maintain audit-ready documentation and support policy enhancements
• Manage the full employee lifecycle from onboarding to offboarding

HR Analytics & Reporting

• Track and analyse key HR metrics (hiring, attrition, attendance, payroll)
• Provide data-driven insights to support business decisions

HR Administration

• Support day-to-day HR operations, onboarding logistics, and internal initiatives

Requirements

• Degree in HR, Business, Psychology, or related field
• 8–10 years of HR experience, including 3–4 years in a managerial capacity
• Proven experience in high-volume hiring within fast-paced, operational environments
• Strong knowledge of Singapore employment laws and HR best practices
• Experience in multi-site environments (e.g., retail, hospitality, F&B) preferred
• Hands-on, adaptable, and able to operate effectively in lean teams
• Strong stakeholder management and communication skills
• Familiarity with HRIS, payroll processes, and HR analytics

Argyll Scott Singapore Pte Ltd
EA License No. 16S8105
Goh Sok Hwee, Florence (Wu Shuhui)
EA Reg No: R1326770