Digital Product Manager (Bank) HKD 62K - 6M Contract

My client is a global bank currently looking for a Product Manager to define and optimize customer journeys across various digital touchpoints, utilizing customer feedback and data to enhance experiences and drive business outcomes. They will collaborate with cross-functional teams to streamline processes, implement features, and ensure their digital proposition remains competitive in the local market.

Responsibilities

• Analyze customer needs, market trends, and technological advancements to design and manage customer journeys across mobile, online banking, branch, and conversational platforms in the local market
• Evaluate insights from customer experience teams to identify pain points and explore opportunities for growth.
• Implement initiatives for sustainable cost reductions and operational efficiencies through standardization and automation of processes.
• Define user stories to guide feature development and collaborate with product design teams to create impactful experiences.
• Ensure the development and maintenance of foundational platforms within budget constraints.
• Collaborate with digital and customer experience teams to enhance business outcomes.

Requirements:

• 6+ years of experience in product management for Fintech
• Strong understanding of HK market
• Proficient in working with diverse teams, including engineering, UX, legal, risk, finance, and marketing
• Solid experience launching customer-facing digital apps
• Exceptional communication skills in Cantonese and English and stakeholder management skills
• Self-motivated and willing to roll sleeves up

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.