EUC and M365 Lead

Job Summary:

We are seeking a dynamic and experienced EUC and M365 Lead to oversee end-user computing services and drive excellence in Microsoft 365 adoption and support. This role requires strong leadership, technical expertise, and vendor management capabilities to ensure seamless device lifecycle management and high-touch support for VIP users.

Key Responsibilities:

• Lead the End User Computing (EUC) function, ensuring reliable and secure device and application services across the organization.
• Oversee and optimize Microsoft 365 platform usage, including Exchange Online, Teams, SharePoint, OneDrive, and security/compliance features.
• Manage Device-as-a-Service (DaaS) operations, including procurement, deployment, lifecycle, and vendor coordination.
• Provide VIP support to senior executives, ensuring prompt and personalized resolution of issues.
• Drive continuous improvement in service delivery, user experience, and support processes.
• Lead and mentor a team of EUC specialists and support engineers.
• Manage relationships with external vendors and service providers to ensure SLA compliance and service quality.
• Collaborate with cybersecurity, infrastructure, and application teams to ensure alignment and security of EUC services.

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.