Regional HR Shared Services Director (Malaysia based)

About the company

Our client is a well-established, globally recognized organization undergoing a significant transformation journey, with a strong emphasis on strategic workforce planning and operational excellence. At the heart of this transformation, they are forming a central function designed to drive impactful workforce solutions and elevate the role of HR across the enterprise. The team plays a critical role in enabling change, improving scalability, and embedding innovation within HR practices.

About the role

This is a senior leadership role responsible for overseeing and advancing HR Operations at the head office level. As the Director of HR Shared Services, you will be instrumental in shaping the operational HR strategy, driving service delivery excellence, and fostering a high-performing HR function aligned with the organization’s evolving business objectives. The scope of responsibility spans payroll, benefits administration, compliance, HRIS optimization, and employee data management. You'll lead efforts to streamline processes, implement digital transformation initiatives, and champion a service model that ensures timely, accurate, and stakeholder-focused delivery. Additionally, this role requires collaboration across HR verticals and other functions such as IT, Finance, Legal, and Facilities to ensure cohesive and seamless people services.

What we’ll like to see in you

We're looking for a seasoned HR leader with at least 12 years of HR operations and service delivery experience, including a minimum of 3 years in a senior leadership role overseeing enterprise-wide HR services. A background in HR shared services and a proven track record of leading high-performing teams are essential. You’ll bring strategic thinking, strong analytical acumen, and a hands-on approach to driving continuous improvement. Your ability to partner with C-suite stakeholders, resolve complex issues, and lead change management initiatives will be key to success. Excellent communication, stakeholder engagement, and conflict resolution skills are a must, along with a solid understanding of HR technologies and familiarity with agile methodologies.

Why you’ll love this role

This is a rare opportunity to lead a key HR function in an organization committed to innovation, transformation, and operational excellence. You’ll have a direct impact on shaping HR service delivery in a complex, fast-paced environment while mentoring a capable team and building strong cross-functional relationships. The role offers scope for influence at the highest levels and the chance to embed digital-first, scalable solutions that drive measurable business outcomes. If you are passionate about modernizing HR operations and enjoy working in a collaborative, forward-thinking culture, this role promises both challenge and reward.

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.