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IT Application Support - $35k P/M - Luxury Retail

  • Location: Hong Kong
  • Salary: HK$30000 - HK$35000.00 per month per month
  • Job Type:Contract

Posted about 2 months ago

IT Application Support - $35k P/M - Luxury Retail - 6 Month Extendable Contract

Are you ready to take your IT support skills to the next level? We're seeking a dynamic and motivated individual to join a global luxury retailer as an IT Application Support specialist.

Why Choose Us?

  • Training and Guidance: If you have a sense of retail support and a basic understanding of IT applications, we want you! We provide extensive training and guidance to help you excel in your role.

Key Responsibilities:

  • Account Creation: Become the master of account setup and maintenance.
  • Interface Monitoring and Re-processing: Keep a watchful eye on interfaces and handle re-processing efficiently.
  • Procedure & Documentation: Create and maintain comprehensive procedures and documentation for smooth operations.
  • Production Issue Support: Work collaboratively to resolve production issues promptly by following instructions diligently.

What We're Looking For:

  • Willingness to Learn: A hunger for knowledge and a passion for continuous learning.
  • Basic IT Application Concepts: Familiarity with the fundamentals of IT applications.
  • Retail Background (Preferred): Ideally, you have 1-2 years of IT support experience in a retail environment. However, we're open to candidates from non-retail backgrounds who are eager to bring their skills to a new industry.

Your Role in a Nutshell:

  • Focus on IT ticketing and efficiently raising support requests.
  • Collaborate with cross-functional teams to ensure seamless IT support operations.

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.